Where is my download link?
How to download and open ePub files
How to download and open Mobi/Kindle files
Where are the files I downloaded – I can’t find them?!
I still have problems! What can I do?
Where can I get an epub reader app?
We send you a link to your download via email after you complete the request form.
If you can’t find the email, check your spam or junk folder. If you have checked these folders and the email is still missing, please contact us and we will be happy to help.
ePub files are designed for Apple devices (Mac, iPad, iPhone), NOOK and Kobo, as well as generic epub readers such as FB Reader. For Android devices and WindowsOS we recommend using a generic epub reader.
Apple devices (Mac, iPad, iPhone)
When downloading directly to your iPad or iPhone, make sure you have an ePub reader installed – we recommend the free iBooks app. From the download page, simply download the file and open it in your reader (you may be prompted to “open in”).
Android devices (phone, tablet)
When downloading directly to your Android device, make sure you have an ePub reader installed – we recommend the free FB reader app (FB reader offers a version for every platform). From the download page, simply download the file, and open it in your reader (you may be prompted to “open in”).
Windows devices (PC, phone, tablet)
When downloading directly to your PC device, make sure you have an ePub reader installed – we recommend the free FB reader app (FB reader offers a version for every platform). From the download page, simply download the file, and open it in your reader (you may be prompted to “open in”). If you did not install a generic ePub reader, you may get an error message or Windows OS will want to convert the file. This is not recommended. Please make sure you download the appropriate free reader before opening the guide.
Other devices (Nook, Kobo)
Nook: Download the file to your computer, then connect the Nook with the USB cable. Nook will then show where hard drives and other USB drives show (under My Computer on Windows or on the desktop on Mac). Double-click on the NOOK drive to open it. You can then drag and drop the downloaded ebook from your computer to the “my documents” folder or to the root of the NOOK.
Kobo: We recommend using Adobe Digital Editions to add ePub files to your Kobo. Connect your eReader to your computer using the included USB cable. A prompt will appear on the eReader screen – tap Connect. Then right-click the book file and click Open With. Click Adobe Digital Editions. Adobe Digital Editions should start automatically and open the book. In Adobe Digital Editions, click the Library icon. Select your new book and drag it to the Kobo eReader bookshelf (listed on the left side under Bookshelves).
These files are recommended for use with Kindle app and on Kindle devices. The kindle app is available for ALL platforms including Apple, Android, Windows, Linus and more. Please note that you don’t need a Kindle reader to read a book with Kindle app.
Kindle app: When downloading directly to your device, from the download page, simply download the file and open it in your kindle app (you may be prompted to “open in”). The Guide will automatically be added to your Kindle library.
NOTE: if you want to transfer the Guide to your Kindle device (such as Kindle Fire or Kindle Reader), please follow these directions:
Transferring Your Files by Email
You can email your Kindle files as attachments, and they’ll be added to the Documents section of your Kindle. To set this up, log into Amazon.com and then go to Your Account: Manage Your Kindle: Personal Document Settings. You can email your Kindle files as attachments. The files must be in one of the supported formats, and they’ll be added to the Documents section of your Kindle. To set this up, log into Amazon.com and then go to Your Account: Manage Your Kindle: Personal Document Settings.
Transferring Your Files by USB
If you use a micro-usb cable and connect it to your computer, you can transfer files to and from your Kindle just like it was an external hard drive. Place any .mobi files in the Books folder, and place .pdf and other formats in the Documents folder. Once you’ve added your files, you may need to restart the Kindle to get it to recognize your new books.
Transferring Using Dropbox
Navigate to your eBook file and rather than just tapping to open it, you’ll want to select the triangle to the right of the file name. next, tap Export. Choose Save to SD Card (your Kindle doesn’t actually have an SD card, but this gets you to the internal storage space). Then select Books, and finish by tapping Export. Once you’ve done this, you should restart your Kindle Fire.
Free Kindle apps are listed here.
If you were not asked to specify a folder (usually on your desktop) when downloading your files, then your ebook may been saved to a default “downloads” folder. If you don’t know where this lives in on your hard drive, you can do one of two things – do a search using a keyword (such as “survivor”), or download the ebook again using the link we sent you. This time when you click on the download link, select the ‘Save to disk’ option and save to the destination of your choice on your computer.
A more reliable alternative is to download the files to your desktop computer or laptop. You can then either copy them across, or email them as an attachment to the email account you have set up on your device. This also means that if you ever lose access to your files on your device, you will have access to them as long as you save the email or keep the files saved on your home computer.
If you still experiencing difficulties, please email us and we’ll try to help.
Here are links to recommended reader apps:
FOR MOBI FILES (KINDLE EBOOKS)
Amazon Kindle app (for all platforms)